Privacy Policy

The California Victim Compensation Board (CalVCB) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. By using the CalVCB website, you consent to the data practices described in this Policy. This Privacy Policy applies to the CalVCB website and governs data collection and usage. CalVCB’s data collection activities are governed by law, including but not restricted to the Information Practices Act (Civil Code section 1798).

Collection of your Personal Information

CalVCB collects only personally identifiable information (PII) that it needs to conduct its business. PII is any combination of your personal information which may include your e-mail address, name, social security number, home or work address, and/or telephone number. CalVCB also collects anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests and favorites.

CalVCB also automatically collects information about your computer hardware and software, such as your Internet Protocol (IP) address, browser type, domain names, access times and referring website addresses. This information is used by CalVCB for the operation or service, and to provide general statistics regarding use of the CalVCB website.

CalVCB will not disclose, make available, or otherwise use for any purpose other than specific business needs, information submitted. CalVCB will only disclose PII with written consent by the individual whose data is requested or authorization by law or regulation. However, if you directly disclose PII through CalVCB public message boards, this information could be collected and used by others.

CalVCB encourages you to review the privacy statements of websites you choose to link to from CalVCB, so that you understand how those websites collect, use, and share your PII. CalVCB is not responsible for the privacy statements or other content on websites outside of CalVCB.

Use of your Personal Information

CalVCB collects and uses website analytics that captures some of your personal information, so CalVCB can provide better and more relevant content. CalVCB also uses your PII to inform you of other products or services available from CalVCB and its affiliates. CalVCB may also contact you via surveys to conduct research about your opinion of current services or potential new services that may be beneficial to you.

CalVCB does not sell, rent or lease its website visitor’s information to third parties. CalVCB may occasionally contact you on behalf of external business partners about specific CalVCB business needs. In those cases, your unique PII is not shared with a third party without your consent. In addition, CalVCB may share data with trusted business partners to help us provide customer support, send email or postal mail, arrange for deliveries, and/or statistical analysis. All third parties are prohibited from using your personal information except to provide those specific services contracted with CalVCB to perform. Third parties are required to maintain the confidentiality of your PII.

CalVCB uses analytics to keep track of the websites and pages visited to determine which CalVCB services are the most popular. This data is used to customized content and advertise to CalVCB website visitors.

CalVCB may disclose your personal information to another requestor only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CalVCB or the site; (b) protect and defend the rights or property of CalVCB; and, (c) act under exigent circumstances to protect the personal safety of users of CalVCB, or the public.

Use of Cookies

The CalVCB website may use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are unique and can only be read by the web server in the domain that issued the cookie.

One of the primary purposes of cookies is to notify the web server that you have returned to a specific page. A cookie helps CalVCB to recall your specific information on subsequent visits. This simplifies the need for the visitor to provide their personal information. The information you previously provided will be retrieved, so you can easily use the CalVCB features that you customized.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you decline cookies, you may not fully experience the interactive features of the CalVCB websites.

Security of your Personal Information

CalVCB secures your personal information from unauthorized access, use, or disclosure. CalVCB secures your PII on computer servers in a controlled, secured environment, protected from unauthorized access, use, or disclosure. The transmittal of PII to a trusted business partner is protected and encrypted using software such as the Secure Socket Layer or Transport Security Layer protocol.

CalVCB will occasionally update this Privacy Policy to reflect any changes and/or visitor feedback. This Privacy Policy was implemented September 2015, and may be updated to reflect current changes in law or policy.

Individual’s Right

Those individuals that CalVCB has collected their personal information have the right to access this information.  Individuals who find inaccuracies in CalVCB collected data can send a correction request to CalVCB Customer Service Section at 400 R Street, Sacramento, CA 95811, or email info@victims.ca.gov to have such mistakes corrected.

Contact Information

Please contact the Privacy Coordinator at InfoSecurityandPrivacy@victims.ca.gov regarding any questions or concerns regarding this Privacy Policy.